Buying software too quickly can create expensive cleanup work later. Before signing up, ask these seven questions.
1. What business problem are we solving?
If the problem is vague, the software choice will be vague too. Define the concrete issue first.
2. Who will use this daily?
A tool only works if the team can actually use it. Adoption matters more than feature lists.
3. What does success look like in 90 days?
Set practical outcomes such as reduced manual work or faster response time.
4. What will this cost after year one?
Look beyond the first subscription price. Include add-ons, user growth, and support costs.
5. What systems must this connect to?
Check integration needs early to avoid manual exports and duplicated data.
6. How hard is migration if this tool fails?
Ask about export options, data ownership, and lock-in risk before committing.
7. Who owns the setup and maintenance?
Even simple tools need ownership for configuration, training, and process updates.
If you are unsure which direction fits your business, email [email protected] with a short description of your situation.